Accessibility statement for Walsall Council
This accessibility statement applies to www.walsallarena.com
This website is run by Walsall Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some elements of this website are not fully accessible:
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
If you cannot view the map on our ‘contact us’ page, call or email us https://www.walsallarena.com/visit/contact-form for directions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: firstname.lastname@example.org
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Find out how to contact us https://www.walsallarena.com/visit/contact-form
Technical information about this website’s accessibility
Walsall Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Interactive tools and transactions
Our box office payment path is built and hosted through third party software and ‘skinned’ to look like our website. We are working with Savoy Systems to improve the accessibility of their box office system. We'll keep this statement updated with the developments.
Preparation of this accessibility statement
This statement was prepared on 1 December 2020. It was last reviewed on 3 December 2020.
This website was last tested on 3 December 2020. The test was carried out by Twenty-First Century Media Group using the WAVE Web Accessibility Evaluation Tool (https://wave.webaim.org). The test brought back the following results: 0 Errors, 0 Contrast Errors